what’s in my food?

what would you do, as a stall owner, if your customer approached you with a cockroach in a half finished plate of food?

1) Apologize profusely and offer to compensate the customer.
2) Offer to compensate without an apology to the customer.
3) Giving excuses, act blur or shocked to be shown the cockroach.

there might be more, but those 3 are the different scenarios my friends or I encountered.

my colleague found the little residence in her half finished soupy claypot dish and we egged her on to show it to the stall owner.  probably that was the first reported incident as the stall owner/keeper gave my colleague an amazed look on the face. or the roach missed its footing and accidentally landed into the boiling soup…and maybe…etc.

even though we half expected the stall owner to provide a refund, but since it is only a small establishment, an apology would be fine. some would agree on the purpose to inform them, is to alert them, and to ensure all food served is clean.

the roach in the half finished food was found, the 2nd time by my colleague. the open air food court is in a serious need for a renovation. lunch hour is packed, and the cleaners stacked dirty dishes up high on the tables and chairs, and cockroaches crawling on the tables – not a very welcoming sight.

i now have one lesser choice of food stall and i do not fancy claypot dishes as much as i did in the past.